Great hospitality businesses aren’t built on quick hires. No matter how tempting it might be to fill gaps fast, long-term success comes from finding the right people—those who not only join a team but stay, grow, and shape the business for years to come.
That’s exactly what happened at Ynyshir.
When Gareth and Amelia at Ynyshir, reached out to us, they had a clear vision. They didn’t just need staff; they needed individuals who aligned with their ethos, shared their ambition, and could bring something special to the restaurant. Our role was to find those people–the right people.
The Impact of Strategic Recruitment
Rory Eaton – Originally placed as Sommelier 7 years ago, Rory has since become Wine and Beverage Director. His expertise has played a pivotal role in shaping one of the UK’s most exciting and innovative drinks programs, ensuring Ynyshir’s beverage offering matches its culinary excellence.
Nicola Evans – Brought in as Restaurant Manager 5 years ago, Nicola has progressed to General Manager. She has been instrumental in leading, adapting, and guiding the front-of-house team through the journey from one Michelin star to two, a testament to her leadership and Ynyshir’s commitment to developing talent from within.
Building for the Future
Retention remains one of hospitality’s biggest challenges. High turnover rates can disrupt service, impact culture, and make long-term planning difficult. But when businesses take the time to partner with the right recruiters—those who understand their vision and values—they find people who don’t just fill roles but drive progress.
Ynyshir’s story is proof that investing in the right hires leads to lasting success. By prioritising quality over speed, they’ve built a team that not only delivers at the highest level but continues to evolve with the business.
Looking to build a team that lasts? Let’s talk.
hello@tonictalent.com
